Why Six Sigma?

All businesses are under tremendous pressure to remain competitive. Six Sigma helps customers achieve this goal by delivering services better, faster and at a lower cost, whilst increasing levels of customer satisfaction. Six Sigma can be applicable to all industrial sectors making it attractive to both private and government. Due to extremely high cost savings and efficiency gains, Six Sigma is now seen as mandatory in many organisations. Six Sigma is designed to provide tangible business results and cost savings that are fully accountable, e.g.: Consistently delivering services quicker, cheaper, with less variation, less waste or increased reliability as dictated by the marketplace. It provides reduced; defects, failure costs, complaints, fault calls, higher process productivity, lower process costs, better response to process changes or requirements. e.g. order process, invoice and delivery. However, the success of the Six Sigma concept is significantly governed by the client.