What is Six Sigma?

Six Sigma is a unified approach to achieving improved performance. Correctly deployed, Six Sigma will drive continuous improvement or even dramatic step changes in performance.
The approach can be applied in many situations and is equally relevant within the private and public sectors. Many major organisations have already adopted the methodology of Six Sigma and are experiencing remarkable improvements as a result.
Using a rigorous data based approach, Six Sigma encompasses an extremely wide and comprehensive toolkit as well as a structured methodology for deploying these tools, to increase customer satisfaction, drive out errors and waste, reduce cycle times, reduce costs and improve delivery.